{"id":23454,"date":"2023-09-07T03:40:55","date_gmt":"2023-09-07T03:40:55","guid":{"rendered":"https:\/\/bw-craftxtore.bzotech.com\/?page_id=10"},"modified":"2026-05-03T07:52:39","modified_gmt":"2026-05-03T07:52:39","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/store-2020.com\/ar\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"

# \u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645<\/p>\r\n

## 1. \u0645\u0642\u062f\u0645\u0629<\/p>\r\n

\u0645\u0631\u062d\u0628\u064b\u0627 \u0628\u0643\u0645 \u0641\u064a \u0645\u0648\u0642\u0639\u0646\u0627 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a. \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0643 \u0644\u0647\u0630\u0627 \u0627\u0644\u0645\u0648\u0642\u0639\u060c \u0641\u0625\u0646\u0643 \u062a\u0648\u0627\u0641\u0642 \u0639\u0644\u0649 \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \u0628\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645 \u0627\u0644\u0645\u0630\u0643\u0648\u0631\u0629 \u0623\u062f\u0646\u0627\u0647. \u064a\u0631\u062c\u0649 \u0642\u0631\u0627\u0621\u062a\u0647\u0627 \u0628\u0639\u0646\u0627\u064a\u0629 \u0642\u0628\u0644 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0642\u0639.<\/p>\r\n

## 2. \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u0627\u062a<\/p>\r\n

* “\u0627\u0644\u0645\u0648\u0642\u0639”: \u064a\u0634\u064a\u0631 \u0625\u0644\u0649 \u0645\u0646\u0635\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0646\u0627.
* “\u0627\u0644\u0639\u0645\u064a\u0644”: \u0623\u064a \u0634\u062e\u0635 \u064a\u0642\u0648\u0645 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0642\u0639 \u0623\u0648 \u0627\u0644\u0634\u0631\u0627\u0621 \u0645\u0646\u0647.
* “\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a”: \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0648\u0627\u0644\u0647\u0648\u0627\u062a\u0641 \u0627\u0644\u0645\u0639\u0631\u0648\u0636\u0629 \u0644\u0644\u0628\u064a\u0639 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0642\u0639.<\/p>\r\n

## 3. \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0642\u0639<\/p>\r\n

* \u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0639\u0645\u0631 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 18 \u0639\u0627\u0645\u064b\u0627 \u0623\u0648 \u0623\u0643\u062b\u0631 \u0623\u0648 \u062a\u062d\u062a \u0625\u0634\u0631\u0627\u0641 \u0648\u0644\u064a \u0623\u0645\u0631.
* \u064a\u064f\u0645\u0646\u0639 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0642\u0639 \u0644\u0623\u064a \u063a\u0631\u0636 \u063a\u064a\u0631 \u0642\u0627\u0646\u0648\u0646\u064a \u0623\u0648 \u063a\u064a\u0631 \u0645\u0635\u0631\u062d \u0628\u0647.
* \u0646\u062d\u062a\u0641\u0638 \u0628\u0627\u0644\u062d\u0642 \u0641\u064a \u0625\u064a\u0642\u0627\u0641 \u0623\u0648 \u062d\u0638\u0631 \u0623\u064a \u062d\u0633\u0627\u0628 \u0641\u064a \u062d\u0627\u0644 \u0625\u0633\u0627\u0621\u0629 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645.<\/p>\r\n

## 4. \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u0623\u0633\u0639\u0627\u0631<\/p>\r\n

* \u0646\u0633\u0639\u0649 \u0644\u062a\u0648\u0641\u064a\u0631 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062f\u0642\u064a\u0642\u0629 \u0639\u0646 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a\u060c \u0648\u0644\u0643\u0646 \u0642\u062f \u062a\u062d\u062f\u062b \u0623\u062e\u0637\u0627\u0621 \u063a\u064a\u0631 \u0645\u0642\u0635\u0648\u062f\u0629.
* \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u063a\u064a\u064a\u0631 \u0641\u064a \u0623\u064a \u0648\u0642\u062a \u062f\u0648\u0646 \u0625\u0634\u0639\u0627\u0631 \u0645\u0633\u0628\u0642.
* \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u0633\u0639\u0627\u0631\u0644\u0627 \u062a\u0634\u0645\u0644 \u0627\u0644\u0636\u0631\u064a\u0628\u0629 .<\/p>\r\n

## 5. \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0648\u0627\u0644\u062f\u0641\u0639<\/p>\r\n

* \u064a\u062a\u0645 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0637\u0644\u0628 \u0628\u0639\u062f \u0625\u062a\u0645\u0627\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062f\u0641\u0639 \u0628\u0646\u062c\u0627\u062d.
* \u0646\u0642\u0628\u0644 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062f\u0641\u0639 \u0627\u0644\u0645\u062d\u062f\u062f\u0629 \u0641\u064a \u0627\u0644\u0645\u0648\u0642\u0639.
* \u064a\u062d\u0642 \u0644\u0646\u0627 \u0625\u0644\u063a\u0627\u0621 \u0623\u064a \u0637\u0644\u0628 \u0641\u064a \u062d\u0627\u0644 \u0648\u062c\u0648\u062f \u062e\u0637\u0623 \u0641\u064a \u0627\u0644\u0633\u0639\u0631 \u0623\u0648 \u0639\u062f\u0645 \u062a\u0648\u0641\u0631 \u0627\u0644\u0645\u0646\u062a\u062c.<\/p>\r\n

## 6. \u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/p>\r\n

* \u064a\u062a\u0645 \u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u062e\u0644\u0627\u0644 \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u0645\u062d\u062f\u062f\u0629 \u0641\u064a \u0635\u0641\u062d\u0629 \u0627\u0644\u0634\u062d\u0646.
* \u0642\u062f \u062a\u062e\u062a\u0644\u0641 \u0645\u062f\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u062d\u0633\u0628 \u0627\u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u062c\u063a\u0631\u0627\u0641\u064a.
* \u0646\u062d\u0646 \u063a\u064a\u0631 \u0645\u0633\u0624\u0648\u0644\u064a\u0646 \u0639\u0646 \u0623\u064a \u062a\u0623\u062e\u064a\u0631 \u0646\u0627\u062a\u062c \u0639\u0646 \u0638\u0631\u0648\u0641 \u062e\u0627\u0631\u062c\u0629 \u0639\u0646 \u0625\u0631\u0627\u062f\u062a\u0646\u0627.<\/p>\r\n

## 7. \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644<\/p>\r\n

* \u064a\u062d\u0642 \u0644\u0644\u0639\u0645\u064a\u0644 \u0637\u0644\u0628 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u062e\u0644\u0627\u0644 (14) \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645.
* \u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0628\u062d\u0627\u0644\u062a\u0647 \u0627\u0644\u0623\u0635\u0644\u064a\u0629 \u0648\u063a\u064a\u0631 \u0645\u0633\u062a\u062e\u062f\u0645.
* \u0628\u0639\u0636 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0642\u062f \u0644\u0627 \u062a\u0643\u0648\u0646 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 (\u0645\u062b\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629 \u0623\u0648 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629).<\/p>\r\n

## 8. \u0627\u0644\u0636\u0645\u0627\u0646<\/p>\r\n

* \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u062a\u062e\u0636\u0639 \u0644\u0636\u0645\u0627\u0646 \u0627\u0644\u0634\u0631\u0643\u0629 \u0627\u0644\u0645\u0635\u0646\u0639\u0629 .
* \u0644\u0627 \u064a\u0634\u0645\u0644 \u0627\u0644\u0636\u0645\u0627\u0646 \u0627\u0644\u0623\u0636\u0631\u0627\u0631 \u0627\u0644\u0646\u0627\u062a\u062c\u0629 \u0639\u0646 \u0633\u0648\u0621 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u0648 \u0627\u0644\u0643\u0633\u0631.<\/p>\r\n

## 9. \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0629<\/p>\r\n

* \u0644\u0627 \u0646\u062a\u062d\u0645\u0644 \u0623\u064a \u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0639\u0646 \u0627\u0644\u0623\u0636\u0631\u0627\u0631 \u063a\u064a\u0631 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629 \u0627\u0644\u0646\u0627\u062a\u062c\u0629 \u0639\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a.
* \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u064a\u0643\u0648\u0646 \u0639\u0644\u0649 \u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\r\n

## 10. \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629<\/p>\r\n

* \u0646\u062d\u062a\u0631\u0645 \u062e\u0635\u0648\u0635\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646\u060c \u0648\u064a\u062a\u0645 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0641\u0642\u064b\u0627 \u0644\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0646\u0627.<\/p>\r\n

## 11. \u0627\u0644\u062a\u0639\u062f\u064a\u0644\u0627\u062a<\/p>\r\n

* \u0646\u062d\u062a\u0641\u0638 \u0628\u0627\u0644\u062d\u0642 \u0641\u064a \u062a\u0639\u062f\u064a\u0644 \u0647\u0630\u0647 \u0627\u0644\u0634\u0631\u0648\u0637 \u0641\u064a \u0623\u064a \u0648\u0642\u062a.
* \u0627\u0633\u062a\u0645\u0631\u0627\u0631\u0643 \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0642\u0639 \u064a\u0639\u0646\u064a \u0645\u0648\u0627\u0641\u0642\u062a\u0643 \u0639\u0644\u0649 \u0627\u0644\u062a\u0639\u062f\u064a\u0644\u0627\u062a.<\/p>\r\n

## 12. \u0627\u0644\u0642\u0627\u0646\u0648\u0646 \u0627\u0644\u0648\u0627\u062c\u0628 \u0627\u0644\u062a\u0637\u0628\u064a\u0642<\/p>\r\n

* \u062a\u062e\u0636\u0639 \u0647\u0630\u0647 \u0627\u0644\u0634\u0631\u0648\u0637 \u0644\u0642\u0648\u0627\u0646\u064a\u0646 \u062f\u0648\u0644\u0629 ( \u0627\u0644\u0643\u0648\u064a\u062a).
* \u064a\u062a\u0645 \u062d\u0644 \u0623\u064a \u0646\u0632\u0627\u0639 \u0639\u0628\u0631 \u0627\u0644\u062c\u0647\u0627\u062a \u0627\u0644\u0642\u0636\u0627\u0626\u064a\u0629 \u0627\u0644\u0645\u062e\u062a\u0635\u0629.<\/p>\r\n

—<\/p>\r\n

**\u0645\u0644\u0627\u062d\u0638\u0629:** \u064a\u064f\u0641\u0636\u0644 \u0645\u0631\u0627\u062c\u0639\u0629 \u0647\u0630\u0647 \u0627\u0644\u0634\u0631\u0648\u0637 \u0645\u0646 \u0642\u0628\u0644 \u0645\u0633\u062a\u0634\u0627\u0631 \u0642\u0627\u0646\u0648\u0646\u064a \u0642\u0628\u0644 \u0646\u0634\u0631\u0647\u0627 \u0631\u0633\u0645\u064a\u064b\u0627.<\/p>\r\n

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